Support
Help, feedback, bug reports or privacy questions. We are here to help.
Email us
Tell us as much as you can, and a real person will reply.
Email support or write to [email protected]Please include
- Your phone or tablet model
- iOS or Android version
- The app version
- What happened, and when
Common help topics
App feedback
Share ideas to help us improve the gameplay, design and features.
Bug reports
Tell us what is not working, with your device model and app version.
In-app purchases
For billing problems, include your store receipt and the platform you used.
Privacy questions
Read our Privacy Policy or email us.
App Store or Google Play
Some account, download or refund questions need Apple or Google.
Game ideas
Want a new ZooDoku city or animal? We love hearing from players.
Questions & answers
Does it work without internet?
Yes. Both Classic Sudoku and ZooDoku work completely offline. Ads and anonymous statistics are only sent when your phone is online.
Will I lose my progress if I close the app?
No. Your game, statistics, streaks and animal collection are saved on your device automatically.
Which devices are supported?
iPhone and iPad (App Store) and Android phones and tablets (Google Play).
Is the game free?
Yes. It is free to download and play, and shows ads to support development.